Do the following to specify your iMIS server-specific email settings: Modify the web. On each iMIS server host, open the web. Restart each iMIS server on which you modified the web. Licensed users exceeded Problem : You receive the following error message while using iMIS: Number of licensed users exceeded. Please try again later. If the number of users actually logged in does not exceed your named license counts, do the following to correct the problem: Have all users log out of iMIS.
Truncate the UserProcess table. Log on or Change Password appears unexpectedly Problem : You expect a particular iMIS page to appear as the result of taking some action, but what appears instead is a page asking you to log on or to change your password. Page not available error after long idle time Problem : You expect a particular iMIS window to appear as the result of taking some action, but what appears instead is a Page Not Available error.
Page not found error Problem : You expect a particular iMIS window to appear as the result of taking some action, but what appears instead is a Page not found error. Solution : To resolve the problem, you need to add the iMIS. On the Security tab, select Trusted sites.
Click Sites. Enter your iMIS. NET Application server in the Add this website to the zone field. Click Add to add to the trusted Websites list.
Click Close. Apply your changes. Problems publishing and creating new content If you have problems publishing and creating new content, your host might be missing Windows Server roles it needs: Add Web Server and Application Server roles to each iMIS server. Add Web Server roles to each web server. You have an older version if you encounter an error like the following: "Microsoft.
Reporting, queries slowed by table locks Problem : When running lengthy ad hoc queries or reports, or when using third-party tools for reporting from the iMIS database, locks are placed on iMIS tables. There are two ways to deal with this problem: Best approach — Separate your transaction processing from reporting functions, so that the long-running SQL queries are run against a static database: Create periodic copies of the iMIS database to use for reporting.
Run all reports against the copied database, while transactions go against the original database. This does not issue shared locks at either the page or the table level and does not honor exclusive locks, all of which can result in erroneous query results because of possible dirty reads and phantom rows. The Report Specifications window is displayed. From the list of reports, select a report that is taking a long time to run and locking records.
Click Parameters. The Detail Report Parameters window is displayed. Click Edit. Repeat this process for all affected reports. Close the Detail Report Parameters window. Close the Report Specifications window. The System Setup window is displayed. Click Save. Enter your sa Password when prompted. Enter the password and accept any messages about shutting down iBO on the host. Silent install of Advanced Accounting Console Answer files are specific to the version of the setup.
You cannot use answer files that were created from a previous release of iMIS. If a silent installation fails for a new installation of the Advanced Accounting Console, it is generally safe to troubleshoot the issue with the answer file and then attempt the silent installation again.
However, at that point you are outside of the automated process and it might be easier to manually run the installer on any workstations that failed the automated silent install. If a silent installation fails for an upgrade of an existing Advanced Accounting Console, you should not try to modify the answer file and run the silent installation again, because it is likely by this point that some Advanced Accounting Console-related files have already been removed from the workstation and you could encounter more errors.
Instead, you should manually run the iMIS Installer on workstations that failed a silent upgrade attempt. In any scenario where you record an answer file on one computer and then run a silent installation using that answer file on a different computer, there are potential points of failure due to differences in the configuration of the two machines.
The answer file was recorded on a computer that already had an Advanced Accounting Console an upgrade installation , but the target computer does not have an Advanced Accounting Console installed already a new installation , so the installation requires more information than what was recorded in the answer file.
The target computer does not meet all the system requirements and prerequisites. In some of these cases, such as the installation path on the target computer being different, you can manually edit the corresponding value in the answer file to achieve a successful result.
In other cases, such as an answer file recorded during an upgrade but the target system requires a new installation, you cannot achieve successful results by editing the answer file. Instead, you must record the answer file on a computer that is closely analogous to the target computers on which you plan to run silent installations.
When you manually edit an answer file, you should take special care to change only values that are obviously file paths, database connection information, iMIS server URLs, license values, and so forth. Modifying other non-obvious values can result in infinite loops within the iMIS installer and other undesirable behavior. It is advisable to test your silent installations on non-production computers that are closely analogous to your production target computers before actually running the silent installations on production computers.
The setup. It also identifies the file as a log file. An integer value is assigned to the ResultCode keyname in the [ResponseResult] section. InstallShield places one of the following return values after the ResultCode keyname: 0 Success. Differential extracts will only contain the differences in data compared with the previous extract. The first differential extract sequence will contain all data as it will be the first extract.
Thereafter, this type of the extract, will only contain any differences after the previous extract. This will result in smaller files sent to the health facilities in off-line mode.
When we click the create button, the differential extract is always generated and will be assigned the next sequence number.
A separate Photo extract will be created containing only photographs linked to changes compared with the previous extract. Differential extracts with insure and policy data are only generated in case the With Insuree checkbox is checked as shown below.
Full extract Download F. The Full extract will always contain all information in the database. These extracts are only generated in case the Full extract and the With Insuree checkbox are checked as shown below.
By clicking the Create button, in case of Full extract is checked, two extracts will be generated, one differential extract and one full extract. Both extracts will have the same sequence number. A separate photo extract will be created containing all photographs. Empty Extract Download E.
If a full set of register data should be included in the extract, the checkbox Full extract has to be checked as shown below. After clicking the Create button, the system will create the extract file and will on completion display the following message:.
The message is only shown to provide some details on how much information is exported to the extract file. Depending on the Full extract option, we will be re-directed to the extract page and will see the newly generated extract sequence in the list or will get a new message as shown below:.
The combo box next to the district selector contains information on all generated extracts with the sequence number and date. Sequence — Date If the extract selector does not show any entries blank it means that no previous extracts were created.
At least one full extract needs to be generated. This is needed to initialise a new offline openIMIS installation. To download the actual extracts, the operator needs to select the desired extract sequence from the list of available extracts.
Download D Differential extract. Download F Full extract. Download E Empty extract. Download Photos D Differential Photo extract. Download Photos F Full Photo extract. After clicking the desired extract download button, the file download dialog box appears to select the destination folder for the extract file as shown below:.
If the following components are not installed, the installer will display a message indicating which components were not installed and then exit. NET Framework 4. Go to the Microsoft Download Center to download the Microsoft Access Database Engine Redistributable that is compatible with the version of Microsoft Windows installed on your system or bit version.
Be sure to read all System Requirements before downloading. Note: Although Microsoft's system requirements do not specifically call out Windows as an accepted and supported operating system with this version of Web Deploy, it is. This is the version to download if you are using Microsoft The steps are as follows:. Note: If a role or feature is already installed, it will skip over the role or feature and move on to the next one.
For example:. If this is not set up correctly, you can experience failures during an upgrade. Account Settings Logout.
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