Norton setup file corrupt

If you cannot get the situation resolved, backup your data, and do a clean install of your OS. Once you install the OS, uninstall the AV product, and use the appropriate cleanup tool. Then, install all windows updates and service packs for the OS.

Once done with that, use IE or Firefox, and go to www. Then, install your applications and restore your data backup. Was this reply helpful? Yes No. Sorry this didn't help. Thanks for your feedback. If it does not, then you should disable Defender on vista. Defender is packaged with vista and w7, and provides protection for spyware only. Reg: Feb Accepted Solution. Kudos 1 Stats. Hi mattleb Try restarting the computer?

Can you check on the computer clock that the following are correct? The time? The day? The month? The Year? The time zone? As you suggest a reinstall which does seem to resolve this type of issue. You may have a corrupt installation of the Norton product. Norton remove and reinstall tool download link below. ATB intesec. View Accepted Solution in Context. I had used it once before, but couldnt remember the name of it.

Hi mattleb As you say you have used the NRnR before there may be some conflict with other security programmes that have real time protection. It is recommended that only one real time security product be running on the computer Malwarebytes free version does not have real time protection but the PRO and trial version do. MSE also has real time protection, but I have read that it can be turned off.

The Symantec staff wants proof of anything -- which makes sense when you consider everything they are trying to remedy. Now I have proof. Having to restore my computer to any earlier image thanks to what I think is a new virus but couldn't get Symantec interested in , I was left with the need to reinstall SafeWeb. So I downloaded the installed, trying to launch it, and lo and behold, I got the same error I had previously:.

This time I renamed the file and tried again. I went to the same site within less than two minutes, downloaded what was supposed to be the same file, and tried to launch this one. It worked perfectly. Different files I determined this with my duplicate file analyzer, a sweet utility called NoClone.

I suspect that one of the servers is corrupting the file while passing it on, by truncating the handoff. Well, as I said, it validates the complaints of posters who claimed they downloaded the product but that it didn't install correctly. Moreover, it suggests a correlation to the number of live updates that don't take or appear to cause problems after the update.

Which is another possible explanation for what happened to my computer. I got a live update that required rebooting and on the rebooting I had six missing vital files and errors in the registry on what had up to then appeared to be a perfectly tuned computer. Interested spectators may play with two anonymous installers at my download site for this. These are the exact files, nothing viral, no computer damage on these.

One starts an install, but gives you the option to cancel first; the other refuses to start and explains why. Have fun. Sorry about adding messages.