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All forum topics Previous Topic Next Topic. New member. Message 1 of HP Recommended. Product: HP Spectre Operating System: Microsoft Windows 10 bit. Tags 2. Tags: HP spectre Message 2 of Uninstall and reinstall the drivers for your mouse: Go to the Device Manager and select your mouse.
Was this reply helpful? Yes No. Message 3 of Sigkill Jul 1, at UTC. Optical or Laser? Could be a dirty lense on the mouse or bad lense. If you pick it up do you hear any rattling in the air or does the mouse move No I'm not messing with you to try, but it shouldn't move which could be a sign of a bad lense Have you tried different surfaces ie: is a laminate table worse than a couch?
Also, your mouse may have came with it's own software. Also - What mouse are you currently using? Could be an issue with them and might be noted on that manufacturers KB articles. Additionally, some sub-standard 2. RobT64 This person is a verified professional. Jonathan wrote: If you have a usb extension to plug the receiver into I would give that a shot. Steven Lee White wrote: Additionally, some sub-standard 2. As well as the above I've had faulty power supplies in LCD monitors interfering, high RF signal output , other wireless mouse in the room, a desk calculator producing RF, etc etc.
Bascially, look for sources of RF and remove them, or as Jonathansaid, "If you have a usb extension to plug the receiver into I would give that a shot". I bought a bunch of USB extension leads for here because I got sick of trying to track down wireless mouse problems.
I run the dongle up onto the desk and tape it down just in front of the keyboard. Now I only get issues when the users can't be bothered checking if their batteries are flat, "isn't that what we hired YOU for? Edited Jul 2, at UTC. Kenny This person is a verified professional.
I have found that having your mobile phone cellphone somewhere between the mouse and the receiver can cause this issue Other than that, - low batteries, - poor surface for optical too shiny - try putting a piece of paper under mouse to see if that helps. John Love This person is a verified professional. Ryan Boes This person is a verified professional.
Deacon This person is a verified professional. Christopher Jul 2, at UTC. Garak wrote: Very good tips everyone. I think with all the interference this is what works. I had to do this at work also and made a big difference. Could be too that those antenna dongles are so small now.
All of the above really cover it well. This topic has been locked by an administrator and is no longer open for commenting. Read these next For example, if the monitor is not properly shielded or malfunctioning, it can release electrical signals that may scramble or break up the signals from a wireless mouse.
The same concept applies to computer hardware, especially a power supply. It is also possible for EMI electromagnetic interference to cause issues with a wireless mouse.
If a device with a magnet is near the wireless receiver or mouse, it can cause interference that results in erratic mouse behavior.
For all of these types of interference, the solution is to determine which device is causing the interference. Try moving that device to another location that is farther away from the mouse. If it receives and transmits wireless signals to its receiver, try moving the device or receiver. If you find the computer monitor is causing the problem, replace the monitor, as it should not be generating an interfering signal and is likely defective.
The same is true if the computer power supply is causing the interference; its best to replace it. It is possible that a loose connection or bad port can cause problems with the mouse. Make sure that it's not either of these problems by disconnecting the mouse from the current USB port and connecting to another USB port.
If you're using a touchpad , you may experience erratic behavior because of moisture or a liquid substance on your finger, such as lotion or soap.
Wash your hands and wipe them with a towel thoroughly to remove any lotion, soap, or other oily substances from your fingers. It may also help to clean off the touchpad itself to remove any substances on the touchpad. If you have other input devices, such as another external mouse, graphics tablet, or keypad, connected to your computer, it may cause interference. Try disconnecting these devices to make sure they are not causing the problem.
Because drivers control how the mouse interfaces with the operating system, if the drivers are bad, the mouse is not going to work properly. Make sure you have the latest drivers from your mouse manufacturer.
We also recommend going into Add or Remove Programs also called "Programs and Features" in newer versions of Windows in the Control Panel and uninstalling all previous mouse drivers and software. Uninstalling old software is important when moving between mouse manufacturers, like going from a Logitech to a Microsoft mouse. If the mouse cursor only acts erratically or jumps around while playing a video game, the computer may not have enough RAM or video memory. If this is the case, it can result in reduced functionality of the mouse.
If the graphics card in the computer is underpowered, the video game often experiences graphics lag.
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